Terms of service

Status: draft pending counsel review.
Last updated: [LAST_UPDATED]

These terms govern use of the Bruchim marketing site and the Bruchim product. They are a first draft for [LEGAL_ENTITY_NAME]. Replace placeholder tokens and have counsel review them before go-live.

1. The service

Bruchim is visitor-management software for companies with one or more locations: kiosk check-in, host notifications, badges, visits, and related admin tools, hosted at app.bruchim.io.

The marketing site at bruchim.io describes the product. It is not a contract for paid features by itself.

2. Accounts and customers

A workspace is created by the person who signs up (the owner). That customer is responsible for:

• Their users, locations, kiosk devices, and visitor flows
• Notices and consents they show to visitors
• Lawful use of photos, watchlists, and retained visitor data
• Payment for the plan and add-ons they choose (billed through Stripe)

We may suspend a workspace that abuses the service or creates legal risk.

3. Plans, trials, and billing

Plan limits (locations, kiosks, kiosk languages, API) are described in the product and on the pricing page. Amounts are set in Stripe, not on the marketing site.

Trials, if any, are configured on Stripe prices. Taxes, refunds, and invoices follow Stripe and applicable law.

4. Acceptable use

You may not use Bruchim to break the law, to harass people, to store unlawful content, or to attack the service. You may not resell the product except under a written partner agreement.

5. Customer data

The customer owns their workspace content (visitor records, branding, directory, configuration). We process it to provide the service. See the privacy policy.

We may delete a workspace when the owner requests deletion or when an unpaid subscription is closed, according to product behaviour at that time.

6. Our commitments

We will use reasonable care to keep the service available and secure. We do not publish an uptime SLA on this site. Features listed as backlog in the product (for example SSO or SCIM) are not promised here.

7. Disclaimers

The service is provided “as is” except where the law does not allow that. We do not warrant that check-in, printing, or email delivery will be uninterrupted.

8. Liability

To the extent permitted by [JURISDICTION] law, our aggregate liability for a claim related to the service is limited to the fees the customer paid us for the service in the twelve months before the claim (or, if none, one hundred Canadian dollars or the local equivalent). Neither party is liable for indirect or consequential loss, except for fraud, bodily injury, or other liability that cannot be limited.

9. Indemnity

The customer will defend us against claims arising from their visitor flows, their content, or their breach of these terms, and will pay resulting damages and reasonable legal fees, provided we give prompt notice and reasonable cooperation.

10. Term

These terms start when you use the site or the product and continue until the workspace is deleted or we withdraw the service. Sections that should survive (including 5–9) do survive.

11. Governing law

These terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules. Courts of that jurisdiction have exclusive venue, except where consumer or employment law requires otherwise.

12. Changes

We may update these terms. For material changes we will post a new date and, when we have owner email, notify workspace owners.

13. Contact

[LEGAL_ENTITY_NAME]
[REGISTERED_ADDRESS]
[PRIVACY_EMAIL]