AccediProva

Terms of service

Last updated: 13 September 2026

These terms govern use of:

  • The Bruchim marketing site
  • The Bruchim product at app.bruchim.io
  • The Bruchim iPad kiosk app

They are offered by Bruchim, a sole proprietorship in Quebec, Canada, operating under the trade name Bruchim.

By creating a workspace, signing in, pairing a kiosk, or otherwise using the paid product, you agree to these terms. Browsing the marketing site alone does not create a paid subscription.

1. The service

Bruchim is visitor-management software for companies with one or more locations. It includes:

  • Kiosk check-in (browser or iPad app)
  • Host notifications
  • Badges
  • Visits
  • Related admin tools

The product is hosted at app.bruchim.io. The marketing site at bruchim.io describes the product. It is not a contract for paid features by itself.

2. Accounts and customers

A workspace is created by the person who signs up (the owner). That customer is responsible for:

  • Their users, locations, kiosk devices (including iPads), and visitor flows
  • Notices and consents they show to visitors
  • Lawful use of photos, watchlists, and retained visitor data
  • Compliance with App Store and device-management rules that apply to any distribution or management of the kiosk app
  • Payment for the plan they choose (billed per location through our payment processor on the web, unless we offer another channel and say so in writing)

Also:

  • We may suspend a workspace that abuses the service or creates legal risk
  • If your organization requires a signed order form or DPA, contact privacy@bruchim.io
  • Online signup still binds the owner to these terms unless a signed agreement says otherwise

3. Plans, trials, and billing

  • Plan limits (locations, kiosks per location, people who can sign in, API) are described in the product and on the pricing page
  • Amounts on that page come from our billing system. If they differ, the billing system wins
  • Trials, if any, are configured in our billing system
  • Taxes, refunds, and invoices follow that system and applicable law
  • Subscriptions are sold as business software
  • Unless we state otherwise in writing, purchases are completed on the web through our payment processor, not as an in-app purchase inside the iPad kiosk app
  • The iPad app is a client for a workspace the customer already has
  • Current payment processors are listed on our subprocessors page

4. Acceptable use

You may not use Bruchim to:

  • Break the law
  • Harass people
  • Store unlawful content
  • Attack the service
  • Resell the product except under a written partner agreement

You may not use our email or messaging features to:

  • Send spam or bulk unsolicited commercial messages
  • Use purchased, rented, scraped, or harvested recipient lists
  • Misrepresent the sender or the purpose of a message
  • Send content our email providers or applicable law prohibit (including deceptive or illegal content)

Also:

  • Transactional host and visitor notifications that a recipient expects as part of a visit are allowed when you configure them lawfully
  • You must keep any consent records your laws require

5. Customer data and privacy

  • The customer owns their workspace content (visitor records, branding, directory, configuration)
  • We process it to provide the service
  • See the privacy policy
  • A workspace ends when the owner deletes it in the admin panel, or when we close an unpaid subscription

6. Account deletion

Workspace owners:

  1. Can delete their account and workspace in the admin panel
  2. Should use privacy@bruchim.io only if self-serve deletion is unavailable or fails (email from the account address, or complete another ownership check we request)
  3. Will have personal data we control for that workspace deleted or anonymized, subject to records we must keep for law, security, chargebacks, or unresolved disputes
  4. Can expect verified email deletion requests to finish within about 30 days

Visitors who want a visit record changed or deleted should contact the company they visited first.

7. Our commitments

  • We will use reasonable care to keep the service available and secure
  • We do not publish an uptime SLA on this site
  • Only features available in the product when you use them are covered by these terms

8. Disclaimers

  • The service is provided “as is” except where the law does not allow that
  • We do not warrant that check-in, printing, push delivery, or email delivery will be uninterrupted

9. Liability

To the extent permitted by the laws of Quebec and Canada:

  • Our aggregate liability for a claim related to the service is limited to the fees the customer paid us for the service in the twelve months before the claim (or, if none, one hundred Canadian dollars or the local equivalent)
  • Neither party is liable for indirect or consequential loss, except for fraud, bodily injury, or other liability that cannot be limited
  • Nothing in these terms limits rights that consumer protection law (including Quebec consumer rules, where they apply) does not allow us to waive

10. Indemnity

The customer will:

  • Defend us against claims arising from their visitor flows, their content, their messages to hosts or visitors, or their breach of these terms
  • Pay resulting damages and reasonable legal fees

We will give prompt notice and reasonable cooperation.

11. Term

  • These terms start when you use the site or the product
  • They continue until the workspace is deleted or we withdraw the service
  • Sections that should survive (including 5–10) do survive

12. Governing law

  • These terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict-of-law rules
  • Courts of Quebec (district of Montreal) have exclusive venue, except where consumer or employment law requires otherwise

13. Apple App Store

If you download the Bruchim iPad kiosk app from the Apple App Store:

  1. Apple is not a party to these terms and is not responsible for the app or its content
  2. To the extent Apple’s standard Licensed Application End User License Agreement (or any EULA we designate in App Store Connect) applies to that download, it governs your licence to use the iPad client software
  3. Our privacy policy remains the privacy policy for Bruchim services linked from the app
  4. Apple and Apple’s subsidiaries are third-party beneficiaries of the end-user licence terms for the iPad app to the extent required by Apple
  5. Support for the Bruchim service is provided by Bruchim at privacy@bruchim.io or +1 514 636-8800, not by Apple

14. Changes

  • We may update these terms
  • For material changes we will post a new date and email workspace owners

15. Contact

  • Bruchim
  • 10636 Chem. de la Côte-de-Liesse
  • Lachine, QC H8T 1A5
  • Canada
  • privacy@bruchim.io
  • +1 514 636-8800